Returns & Exchanges
At Flatspot, we want to ensure you are completely satisfied with your gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process makes it easy to get back to your sport.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
